Did you know that companies have secret menu items as a way to connect with their customers? Secret menus make customers feel like they are “in the know” at certain places, thus enhancing the connection between the restaurant and the diner and increasing customer loyalty.
While most fast-food joints seem to offer more choices than a person could eat in a lifetime, it’s apparently not enough! So what items can you find on these menus? Why are they kept under wraps in many cases? Many of these chains’ secret menu items are regularly requested but hardly publicized.
So, the news about these items is passed by word of mouth or is known by customers who visit these particular locales regularly. Even though secret menus have been around for a long time at chains like Jamba Juice and In-N-Out Burger, the latter even publicizes its secret menu.
The concept is starting to catch on with other fast-food chains. So, let’s take a look at 16 secret menus items you’ll find at fast-food chains!…Click “Next” below to find out what they are!